What is your shipping schedule?


Any orders received Mondy - Wednesday by 10 am will ship on Wednesday and arrive in 2 days.
Any orders received Wednesday after 10am - Sunday will ship following Monday and arrive in 2 days.
*We recommend immediately refrigerating the product the same day it arrives. Our product can spoil if left outside for an extended period of time.




How much do you charge for shipping?


Shipping is included in the price listed.




How long will it take for my package to arrive?


All orders are shipped Expedited mail. In order to ensure that you receive the freshest product possible, we provide a shorter transit time.




Can I expedite my order?


No, all our orders are already shipped Expedited.




Do I have to sign for my delivery?


No signature is required to receive your delivery.




What shipping carrier is delivering my package?


The shipping carrier for our shipment is UPS.




What happens if I received spoiled or damaged product?


Sip & Savor BX's products are made fresh to order & must be kept cold at all times. In the unlikely event your item is spoiled due to heat exposure during transit, please e-mail us at sipandsavorbx@gmail.com within 24 hours of delivery.
PHONE SUBMISSIONS WILL NOT BE ACCEPTED.
Please include the following: -Your order number in the subject of the e-mail.
-Pictures of the bottles as well as the box
-Pictures of the front bottle codes located above the front label *If we are not notified within 24 hours we will not replace or offer a refund for your order.




Do you ship to a PO Box?


No, we are unable to deliver to a PO Box.




Can I cancel or change my order?


Any cancelations or changes to your order must be received within 3 hours of placing the order. Please email us at sipandsavorbx@gmail.com with any cancelations or changes. Please include your order number in the subject of the e-mail.




Do you ship internationally?


No, we do not ship internationally.




Do you ship to every state in the United States?


We ship to 48 states in the Continental US. Unfortunatly, this does not include Alaska, Hawaii & Puerto Rico.




How can I find out the status of my order?


Once your order is on its way, you will receive a shipping notification via email. Please email us at sipandsavorbx.com if you don't receive this email and we will be happy to assist.




How does the juice stay at the desired temperature & fresh while shipping?


The products are frozen and shipped in an thermal insulated liner. The products only stay frozen for a short amount of time between 24-48 hours.





ORDER/SHIPPING FAQs

STILL HAVE QUESTIONS?

If you cannot find your answer in our FAQ, you can always contact us.